Damage Doesn’t Wait—and Neither Should You
Remove the damage and restore your peace of mind.
325 Mount Carmel Rd
Asheville, NC 28806
The Leader in Emergency Water Damage Restoration
When your WNC home or business suffers water damage from storm flooding or leaking pipes, you need to act fast to save your property from further damage. We have the expertise and equipment to properly restore your property. When water damage strikes, Appalachian Restoration & Cleaning delivers trusted residential and commercial restoration solutions across the greater Asheville area. The water removal and water cleanup process is completed by our highly-trained technicians, who provide excellent service and peace of mind.
Our industry-trained water restoration technicians are ready to respond to your property quickly, equipped to handle everything from minor leaks to major flooding events. Appalachian Restoration and Cleaning uses advanced water extraction, drying, and moisture detection technology to minimize damage, prevent mold growth, and restore your property efficiently. We also document the entire water loss and work directly with your insurance company to help streamline and simplify the claims process.
We Offer:
- IICRC-certified Technicians
- Advanced Technology & Equipment
- We Work with Insurance Companies
- Excellent Customer Service
- Attention to Detail
Emergency Response and Mitigation Process
When you’re looking for someone to handle your water loss problem, Appalachian Restoration and Cleaning has you covered. You have about 72 hours to react before mold begins to grow. Our professional team is highly trained and will complete every step with the highest attention to detail. Our IICRC-certified team members utilize the most technologically advanced tools and practices to ensure the job is completed efficiently and to achieve top results. It is crucial for restoration to begin immediately, and we’re always ready to respond quickly to minimize any damage.
Common Causes:
- Frozen pipes
- Plumbing lines hooked up incorrectly
- Rain
- Sewage back up
Our Process
Assessment
When we arrive on site we will assess your home, taking pictures of the damage & documenting what is needed to start.
Removal
Water will be extracted, non-salvageable materials will then be removed and a treatment will be applied to inhibit mold growth.
Drying & Monitoring
Once all water damaged material has been removed, drying equipment will be placed – this will include large air movers and dehumidifiers. Our technicians will stop by every 24 hours to check moisture levels, monitor the drying process, and as needed.
Claim Assistance
You are our client, not your insurance company. We will, however, communicate with your insurance company and send the information for your claim directly to them – no need to be the go-between!
Frequently Asked Questions
How soon can you be here?
When we receive your call, we will discuss the urgency of your situation. When a water loss has an emergent need, we do our best to have a team member on site within a couple of hours; in a non-emergent situation, a team member will be sent either the same day or the next day.
Why do you have to cut the wall?
If there is no insulation behind your wall, we will be able to drill holes (easier to patch) to dry the walls and they’ll end up stronger! If there is insulation behind the wall, it won’t dry and has to be removed. Per IICRC standards, we will cut 1 foot above the highest water level. Drywall is similar to a candle wick; once it gets wet, the wetness will continue to spread until it’s either removed or dried.
How much will it cost?
We will work with your insurance company, and oftentimes the out-of-pocket cost will be your deductible.
When will my house be back to normal?
Every situation is different. We don’t expect you to understand the process but we’re here to walk you through it.
Sewage just backed up all over my basement. What do I do?
Call us! We’ll take care of getting the sewage cleaned up and removing anything that was touched by it.
